Terms and Conditions
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. The usage of this site and your placement of an order indicate an acceptance of these terms and conditions.
If you are placing an order with a high amount or with an international credit card, please contact us for assistance on possible alternative payment methods. Currently, we DO NOT ship outside of the USA.
Most of the orders are processed and shipped out within 1 business day. All orders must be shipped; there is no pick-up service offered.
Once an order has been shipped, an invoice will be emailed to you. The tracking number can be found on the sales invoice. To view more tracking information, you can use the tracking number link provided on the sales invoice. You can also use the provided tracking number on UPS.com or USPS.com/ It is our responsibility to ensure packages are shipped out and it is the customer's responsibility to ensure successful delivery once the tracking number has been provided. If there is an issue with the delivery of your package you can contact us for assistance.
Once an order has been invoiced and shipped, it cannot be cancelled.
Customers will be responsible and charged for any additional shipping fee if any of the following situations occur:
Inaccurate / Undeliverable Shipping Address
Return to Shipper Orders
If the tracking information shows the wrong destination, please contact us for immediate assistance. An additional fee will apply to any qualified address corrections. Otherwise, you may contact UPS and request for a Will Call, which will allow you to pick up the package within 5 business days at a local customer center. A valid government issued ID is required for Will Calls.
Credit Card/Fraud Prevention
If you wish to ship to an address other than your billing address, please contact the card issuer and have your shipping destination added as an authorized alternate ship-to address in the record/memo field. We may contact your credit card issuer to verify this information after you've placed an order.
Both your billing and shipping addresses must be verified before an order will ship. If you encounter any trouble while attempting to add an alternate shipping address, let the card issuer know that you are placing an online order and that the retailer must verify your personal information before shipment to eliminate the possibility of fraud. Then, inform us when the information has been updated and we will re-attempt the address verification to complete the processing of your order.
Orders with the same verified billing and shipping address will be processed much faster.
We reserve the right to refuse to process an order for any reason. Your order confirmation is an offer to buy, not a completed sales contract. Order acceptance and the completion of the contract between both the purchasing and seller party will take place on the shipment of the products ordered. Your receipt of an electronic or other form of order confirmation does not mean our acceptance of your order, nor does it constitute a confirmation of our offer to sell.
We reserve the right at any time after the receipt of your order to cancel your order for any reason. If the order is cancelled, the authorization on your card will be voided and no money will be charged. If your card has been charged, a refund will be issued to your credit card.
Please only click on the submit button once. An order confirmation will be sent to you within 24 hours (usually, this is instant) after you have submitted the order. If for any reason you did not get an email confirmation or are not sure if the order went through, please contact us before attempting to re-submit.